SHOP POLICIES

We ship all products via USPS Priority Mail or FedEx ground. If you would like faster shipping, please feel free to contact us for a quote.

 

* Our 48-hour guarantee is for all unpainted products. If you’d like your item painted, it will be an additional 72 business hours simply because the paint has to have time to dry before packaging. Our 48 hour policy applies to business days only! We have families and take the weekends off. If you order on Monday, shipments will go out on Wednesday. If you order on Thursday, shipments will go out on Monday. Please note, that the policy does NOT apply to “fully custom” pieces (such as logos, new designs, etc.). An unpainted monogram with your letters is not considered fully custom and WILL ship in 48 hours.

 

** Please note that we cannot control operating hours of the postal service, so while we may have the product out of our hands within 48 hours, if the postal service isn’t running due to Sunday/holiday, then your item will ship at their next available convenience.

 

*** In the event we are not able to get you your unpainted product shipped out in 48 hours, we will still ship you the product, but we will refund you the price of the item(s) purchased! (Refund does not apply to shipping charges.)